New procedures in place to augment customer assistance.
“An enhanced call management system will address the voluminous concerns and follow-ups from package senders and recipients, thus reducing complaints on parcel importation.”
BOC representative
Read more: https://newsinfo.inquirer.net/1428501/boc-launches-improved-customer-assistance-system#ixzz6va0NfNc1
Freight Facilitators Corporation 